Most of our customers want to know...
Frequently asked Questions
The specialists in Singles Holidays Sophisticated, fun & adventurous holidays chosen especially for the single traveller.
We operate our holidays with a real knowledge of the single traveller's wishes and aspirations, with recommendations personally tried and tested by ourselves. Our guests benefit from the knowledge and experience we have accumulated over the past 15 years, enabling us to offer the very best singles holidays. With Solitair you will find great company, total freedom, good food and friendly hosts at all our holiday destinations.
Solitair arrange specific holidays for singles who want to match their age range and interests. We cater for single travellers from the ages of 29 to 79 with some holiday highlighted for particular age groups as below.
· 29 – 49 Years of age
· 30 – 59 years of age
· 50 + up to 89 years of age
We do not manage the proportion of women to men on our solo holidays. The ratio varies, but is usually around three women to each man.
No, we do not design our holiday packages to have any aspect of introduction or dating services. We offer holidays purely for single travellers who want to go it alone but do not want to spend their holiday on their own. Good friends do certainly result from our holidays. Although individuals have met and become a couple as a result of our holidays this is not an intention of Solitair.
Don't worry, more than half of our single customers have never booked on their own before, so you'll be amongst likeminded people with something already in common.
Your Solitair representative will meet you either at your resort or at your destination airport.Your representative will be available during your holiday to ensure everything runs smoothly and add that reassuring personal touch. Our friendly hosts are specially selected from the respective countries, as our experience has shown that their local knowledge and skills will add value to your holiday and also we are committed in supporting local tourism.
You can book over phone by ringing reservations on 0844 4144010 or online by simply clicking the 'Book On-line’ link and you will be guided through the booking process in easy-to-follow steps.
acknowledge receipt by e-mail
send a confirmation invoice by e-mail within 24 hours
Simply book on-line
Smart price is an early booking discount and to take advantage of smart price you should book early and pay in full at the time of booking.
When booking a holiday on-line or over phone, you will receive a confirmation in 24 hours with a booking reference by e mail. Please print the page or write down the booking reference number when you receive it. You will also receive an e-mail confirming the receipt of your payment.
Payment of your holiday can be made by Debit or Credit card over the phone or online. No surcharge is levied on Credit cards, Debit cards, Delta, Visa Debit, Master Debit, Solo and Electron cards
We do not issue reminders for the balance. Your holiday confirmation advice you the date for balance payment and serves as your final invoice.
Your Electronic tickets and final travel details will be issued approximately 7-10 days prior to departure.
If there is a mistake in my confirmation, what should I do?
Telephone 0844 414 4010 quoting your booking reference number immediately on receipt of email invoice. Once confirmed and invoiced, any changes by you to your details or holiday arrangements will incur an administration fee of £35.
No, we recognise that people have the right to travel without the burden of additional supplement costs, which is why Solitair make no single supplement charges and we do not ask or expect you to share a room with one of your companions unless you decide to.
Yes just give us a call and we will be pleased to assist you with your arrangements.
If you contact our Customer Services approximately 7 – 10 days before the departure date, we should be able to confirm final flight times.
Please refer to the Solitair complaints procedure the terms and conditions of booking, and you can use the Contact Us function.
Our customers join us from all walks of life. We have found that people choose to travel solo for many reasons, but appreciate the communal ambience created by the Solitair concept. Our guests can be single, separated, divorced, widowed or simply unable to co-ordinate holidays with family and friends. We always endeavour to balance numbers, genders and ages within each group, but naturally, we can never guarantee a particular mix of people.
Read more about just who our customers are, with our survey on Singles Holidays Uncovered!
Definitely not... We know from our experience that a cross section of ages offers the best mix for our groups, so you will have the opportunity to meet new friends across a wide range of ages. Our experienced travel advisors will guide you towards your perfect holiday dependent on age and interests.
The average group size is 12 but the numbers vary depending on time of the year and destination.
Once you have booked your holiday, you can register to our site by using your booking reference number to join our on line community of single travellers. Never be bored or stressed in the airport again! Find your new friends before you travel with our email exchange service and online community. Perhaps to meet before you travel at an airport lounge, generally get to know your fellow travellers before to go on holiday or just to chat and share experiences.
We understand that going away on your own for the first time can be daunting, which is why becoming part of a Solitair group can help you feel more at ease. In the company of new friends, you can enjoy a different way of holidaying, safe in the knowledge that you are free to enjoy your own company or join others if you wish for exploration, dining, travel and fun.
Only if you choose to be. Our hosts are at hand to greet you at the airport at your holiday destination and organise your ice breaker get together. On all our singles holidays we arrange meals together, offer advice on excursions and answer any questions. Of course there will be plenty of time and space for you to be alone whenever you choose.
If you would like to extend your holiday at the time of booking just ask and we can sometimes arrange this for you.
By Phone Contact our Holiday Consultants on 0844 414 4010 and one of our helpful and friendly team will book your holiday and answer any questions you may have. Our team are here to take your call Monday - Friday 9am-7pm, Saturday 9am-5pm, Sunday 10am-5pm (excludes customer services). A telephone answering service is available outside office hours. Calls may be recorded to ensure a high level of customer service.
You can secure your booking by paying £100 deposit for UK holidays, £200 for European holidays & £500 for Worldwide holidays anytime up to 10 weeks prior to departure.
The balance is required no later than 10 weeks before departure. If you are due to travel within 10 weeks of making the booking, payment is required in full when you book your holiday.
To make your travel easier, we endeavour if available to offer direct flights to a selection of our destinations at a supplement. Or we can arrange regional connection to major airports.
You can Contact our Holiday Consultants on 0844 414 4010 and one of our helpful and friendly team will book your holiday and answer any questions you may have. Our team are here to take your call Monday - Friday 9am-7pm, Saturday 9am-5pm, Sunday 10am-5pm (excludes customer services). A telephone answering service is available outside office hours. Calls may be recorded to ensure a high level of customer service.
Yes you can. Please advise us by telephone immediately and also in writing. If you cancel you will be liable to pay cancellation fees detailed in our Booking Conditions.
No. Our prices are based on sole occupancy with no single supplement.
Although the vast majority of our customers travel alone, some people who have recently become alone or solo and are not ready to go alone do travel with a friend.
Yes, you can pre book your seats on the aircraft for a supplement, please advise at the time of booking.
If you have taken your own insurance we ask for details so that in the event of an emergency, we can deal with any problems. Also to assist you if required to contact your next of kin or friend.
Solitair is fully bonded and holds an Air Travel Organisers Licence number (ATOL) 6184. This means your money and holiday are fully protected when you book with us.
If you have a special request this must be made at the time of booking over the telephone or online booking. Please be advised certain request are subject to supplement for e.g: Pre bookable seats, Extra legroom seats, Pool / Sea view rooms. Special dietary request must be notified at the time of booking and vegetarian diet, gluten free diet can be catered on all our holidays. All special request must be notified at the time of booking and appropriate supplement if applicable must be paid to guarantee the service.
Certain holidays we offer Share & Save option with same gender and similar age group to reduce the cost of the holiday.
Details will be included in your final travel details issued approximately 7-10 days prior to departure.