Most of our customers want to know...

Frequently asked Questions

Who are Solitair?

The specialists in Singles Holidays Sophisticated, fun & adventurous holidays chosen especially for the single traveller.

Why book with Solitair?

We operate our holidays with a real knowledge of the single traveller's wishes and aspirations, with recommendations personally tried and tested by ourselves. Our guests benefit from the knowledge and experience we have accumulated over the past 15 years, enabling us to offer the very best singles holidays. With Solitair you will find great company, total freedom, good food and friendly hosts at all our holiday destinations.

What is the age range of people travelling on a Solitair holiday?

Solitair arrange specific holidays for singles who want to match their age range and interests. We cater for single travellers from the ages of 29 to 79 with some holiday highlighted for particular age groups as below.

·         29 – 49 Years of age

·         30 – 59 years of age

·         50 + up to 89 years of age 

What is the ratio of men to women?

We do not manage the proportion of women to men on our solo holidays. The ratio varies, but is usually around three women to each man.

Are you a dating agency?

No, we do not design our holiday packages to have any aspect of introduction or dating services. We offer holidays purely for single travellers who want to go it alone but do not want to spend their holiday on their own. Good friends do certainly result from our holidays. Although individuals have met and become a couple as a result of our holidays this is not an intention of Solitair.

I have never travelled on my own before !

Don't worry, more than half of our single customers have never booked on their own before, so you'll be amongst likeminded people with something already in common. 

When will I meet my Solitair Representative?

Your Solitair representative will meet you either at your resort or at your destination airport.Your representative will be available during your holiday to ensure everything runs smoothly and add that reassuring personal touch. Our friendly hosts are specially selected from the respective countries, as our experience has shown that their local knowledge and skills will add value to your holiday and also we are committed in supporting local tourism.

How can I book a holiday?

You can book over phone by ringing reservations on 0844 4144010 or online by simply clicking the 'Book On-line’ link and you will be guided through the booking process in easy-to-follow steps.

  • acknowledge receipt by e-mail

  • send a confirmation invoice by e-mail within 24 hours

  • Simply book on-line

What is smart price?

Smart price is an early booking discount and to take advantage of smart price you should book early and pay in full at the time of booking.

How do I know if my booking has been confirmed?

When booking a holiday on-line or over phone, you will receive a confirmation in 24 hours with a booking reference by e mail. Please print the page or write down the booking reference number when you receive it. You will also receive an e-mail confirming the receipt of your payment.

What payment methods do you accept?

Payment can be made by debit or credit card when you book. We accept MasterCard, American Express, Visa, Switch, and Delta. Please note a 2% handling fee will be charged on MasterCard, Visa and 3% on Amex. All Debit cards, Delta, Visa Debit, Master Debit, Solo, Electron cards are subject to no surcharge.  Please note a minimum card charge of £5 is applicable on all credit card payments for the amount of £1 to £250.

Will you send me a reminder when I have to pay the balance?

We do not issue reminders for the balance. Your holiday confirmation advice you the date for balance payment and serves as your final invoice.

When will I receive my tickets?
Booking Information
Do I have to share a bedroom?
Can Solitair organise my car parking and overnight stay at the airport?
When are flight times confirmed?
If I have a concern or a complaint what do I do?
Who books with Solitair?

Our customers join us from all walks of life. We have found that people choose to travel solo for many reasons, but appreciate the communal ambience created by the Solitair concept. Our guests can be single, separated, divorced, widowed or simply unable to co-ordinate holidays with family and friends. We always endeavour to balance numbers, genders and ages within each group, but naturally, we can never guarantee a particular mix of people.

Read more about just who our customers are, with our survey on Singles Holidays Uncovered!

Age - does it matter?

Definitely not... We know from our experience that a cross section of ages offers the best mix for our groups, so you will have the opportunity to meet new friends across a wide range of ages. Our experienced travel advisors will guide you towards your perfect holiday dependent on age and interests.

What is the average group size on Solitair singles holidays?

The average group size is 12 but the numbers vary depending on time of the year and destination.

How do I connect with other singles going on holiday?

Once you have booked your holiday, you can register to our site by using your booking reference number to join our on line community of single travellers. Never be bored or stressed in the airport again! Find your new friends before you travel with our email exchange service and online community. Perhaps to meet before you travel at an airport lounge, generally get to know your fellow travellers before to go on holiday or just to chat and share experiences.

First time Traveller?

We understand that going away on your own for the first time can be daunting, which is why becoming part of a Solitair group can help you feel more at ease. In the company of new friends, you can enjoy a different way of holidaying, safe in the knowledge that you are free to enjoy your own company or join others if you wish for exploration, dining, travel and fun.

Will I be left on my own?

Only if you choose to be. Our hosts are at hand to greet you at the airport at your holiday destination and organise your ice breaker get together. On all our singles holidays we arrange meals together, offer advice on excursions and answer any questions. Of course there will be plenty of time and space for you to be alone whenever you choose.

Can I extend my holiday?

If you would like to extend your holiday at the time of booking just ask and we can sometimes arrange this for you.

If you have any further queries, please call 0844 414 4010

By Phone Contact our Holiday Consultants on 0844 414 4010 and one of our helpful and friendly team will book your holiday and answer any questions you may have. Our team are here to take your call Monday - Friday 9am-7pm, Saturday 9am-5pm, Sunday 10am-5pm (excludes customer services). A telephone answering service is available outside office hours. Calls may be recorded to ensure a high level of customer service.

How much deposit is required to book the holiday?

You can secure your booking by paying £100 deposit for UK holidays, £200 for European holidays & £500 for Worldwide holidays anytime up to 10 weeks prior to departure.

When do I have to pay for my holiday in full?

The balance is required no later than 10 weeks before departure. If you are due to travel within 10 weeks of making the booking, payment is required in full when you book your holiday.

Can I fly from my local airport?

To make your travel easier, we endeavour if available to offer direct flights to a selection of our destinations at a supplement. Or we can arrange regional connection to major airports.

What are your opening hours?
Can I cancel my holiday?
Do you charge a single room supplement?
Can two people travel together?
Can I pre-book my seats on the aircraft?
Why do you need my insurance and next of kin/friends details?
Book with confidence
If I have a special request?
What is Share & Save option ?
WHEN WILL THE HOTEL DETAILS BE CONFIRMED?